Privacy Policy

Last updated: 26/09/2025

Heritage Martial Arts Academy Sdn. Bhd. (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal data:

Identity & Contact Information: Name, email address, phone number, mailing address.
Membership & Booking Information: Class bookings, membership applications, personal training inquiries.
Payment Information: Billing details and transaction records (processed securely through third-party providers).
Technical Data: IP address, browser type, cookies, and analytics data.
Other Information: Any data you voluntarily provide via forms, surveys, or communication with us.

2. How We Use Your Information

We use your information to:

Provide and manage membership and class bookings.
Respond to inquiries and customer service requests.
Process payments and issue invoices.
Send important updates, schedules, and announcements.
Improve our website, services, and user experience.
Comply with legal obligations and regulatory requirements.

3. Data Protection & Security

We implement strict security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Access is limited to authorised staff and trusted third parties who require it to perform their duties.

4. Sharing of Information

We do not sell or rent your personal information. We may share data only in the following cases:

With service providers (e.g., payment processors, IT support) who assist in delivering our services.
If required by law, regulation, or legal process.
To protect our rights, safety, or the rights and safety of others.

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools (such as Google Analytics) to enhance user experience and understand how our website is used. You may disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights Under PDPA Malaysia

You have the right to:

Access and request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Withdraw your consent to the processing of your data (note: this may affect our ability to provide services).
Request deletion of your personal data, subject to legal and contractual obligations.

7. Retention of Data

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:

Heritage Martial Arts Academy Sdn. Bhd.
Ara Damansara, Petaling Jaya, Malaysia
📞 Mobile: +60 17 431 3579
📧 Email: admin@heritagemartialarts.com.my